Property Manager

Job Summary:

As a Property Manager at Pinnacle, you’ll put your outstanding leadership and savvy business skills to work at one of the most respected apartment companies in a management opportunity that offers real leadership, innovation and support.

Our Property Managers are the cornerstone of our team. They are responsible for keeping our communities in the top-notch condition our residents have come to expect, building motivated and trustworthy teams who consistently deliver a notably higher level of service and maximizing the operating performance of our community. Be ready to be busy!

Essential Functions:

Operations. Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.
Marketing; Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.

Leading by example. Instilling, maintaining and modeling the Pinnacle mission to be the best national management company.
Supervise day-to-day operations of entire on-site team, ensuring that all Pinnacle policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances
Work with leasing staff to ensure that leasing/marketing goals are being met.
Maintain positive relations with all community vendors.
Coordinate special projects as requested by Regional Property Manager.
Perform any other related duties as required or assigned.

Skills and Ability:

Effective communication and customer service skills
Computer literate, including Microsoft Office Suite
General office, bookkeeping and sales skills
Excellent oral and written communication skills

Education/Experience:

High school diploma or equivalent required, Bachelor’s degree preferred
3 years of on-site property management experience
Experience in supervisory role and managing staff
Financials experience/experience writing and maintaining budgets
Proficient in Yardi property management software or other similar property management software

If you feel like you might be the perfect fit, please send your CV/Resume to apply(at)rhapsodyliving(dot)ca or click here